We understand from experience that unpredicted IT issues can occur anytime. Therefore we offer both Remote IT Support and monitoring, and Onsite Support as required.

Most IT issues can be resolved remotely by our highly trained IT Helpdesk Support staff. However at some point your business may need support onsite.

If Onsite IT Support is required ASH NET will immediately dispatch our IT engineers who will physically attend your site to establish the issue, consult with you, and provide the best solutions required.

We care for your business and its people

As a reliable IT Support and Service provider we take the responsibility of looking after all of your IT systems and hardware according to your customised support package. All our IT engineers are equipped with laptops, software and drivers, desktops, printers, and all other tools and hardware required to get you up and running with minimal downtime.

If they discover any faulty or unresponsive hardware, they will offer you several options. They can provide replacement hardware on loan to immediately resume your full IT capacity as required. Then if repair and/or full replacement is needed they will deliver your requirements with as minimum downtime and cost as possible.

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Benefits of using ASH NET Onsite Support

Highly trained Onsite IT Support Engineers to resolve complex hardware and software issues
The IT company you can trust
Fast response time
Replacement or loan hardware provided in cases of faulty hardware
Local onsite support covering the whole of Auckland
Professional and friendly advice on hardware, software, and all other ASH NET services and Products
Support Ticketing system available 24/7 & Phone Support available every business day

Contact us by email or phone to discuss more about how we can provide IT Support and Services that will streamline and increase the efficiency of your business.